{"id":5546,"date":"2026-09-18T09:00:09","date_gmt":"2026-09-18T09:00:09","guid":{"rendered":"https:\/\/www.tdsynnex.com\/na\/us\/inspire\/?p=5546"},"modified":"2026-09-29T20:09:26","modified_gmt":"2026-09-29T20:09:26","slug":"what-customer-zero-looks-like-at-td-synnex","status":"publish","type":"post","link":"https:\/\/www.tdsynnex.com\/na\/us\/inspire\/what-customer-zero-looks-like-at-td-synnex\/","title":{"rendered":"What customer zero looks like at TD SYNNEX"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5546\" class=\"elementor elementor-5546\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-898eedd e-flex e-con-boxed e-con e-parent\" data-id=\"898eedd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e240f38 elementor-widget__width-initial elementor-drop-cap-yes elementor-drop-cap-view-framed elementor-widget elementor-widget-text-editor\" data-id=\"e240f38\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;drop_cap&quot;:&quot;yes&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>What happens when you put partners first and try your own solutions before anyone else does? In this podcast episode of Channel Mic Check, TD SYNNEX\u2019s Nate Herz, Senior Vice President and Regional Chief Information Officer in North America, shares how PartnerFirst and the customer-zero approach are shaping the partner experience, making it easier to learn, transact, grow and succeed with TD SYNNEX.<\/p><p>In conversation with Calhoun McKinney, Vice President of Go to Market at TD SYNNEX, Nate explores how testing innovations internally before bringing them to market helps create more seamless, effective solutions, while PartnerFirst connects customers with the tools, resources and support they need in the flow of their everyday work.<\/p><p>Together, these strategies are helping TD SYNNEX simplify complexity, strengthen relationships and create better outcomes for vendors, customers and the end users they serve.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9acb2fb elementor-widget elementor-widget-shortcode\" data-id=\"9acb2fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><a href=\"https:\/\/share.vidyard.com\/watch\/q422rjGVXLAf7me8Nnd1BB\" target=\"_blank\" title=\"PartnerFirst + Customer Zero\">\n  <img decoding=\"async\" style=\"width: 800px; height: auto;\" src=\"https:\/\/play.vidyard.com\/q422rjGVXLAf7me8Nnd1BB.jpg?small=1&play_button=1&\" alt=\"PartnerFirst + Customer Zero\" \/>\n<\/a>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d251ff elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1d251ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Want to hear more of these conversations? Our annual Inspire conference is full of cutting-edge thought leadership such as Nate and Calhoun.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da796f6 e-flex e-con-boxed e-con e-parent\" data-id=\"da796f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-339d85f elementor-widget elementor-widget-shortcode\" data-id=\"339d85f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><style>\n.blog-post_bg_media {\n      background-image:\n    linear-gradient(\n        270deg,\n        rgba(45, 159, 136, 0.7) 0%,\n        rgba(29, 49, 82, 0.7) 100%\n    ),\n    url('https:\/\/www.tdsynnex.com\/na\/us\/inspire\/wp-content\/uploads\/2026\/09\/TDS-9-25-25-ARP-09307.jpg') !important;\n  background-size: cover !important;\n  background-position: center !important;\n    content: \"\";\n    position: absolute;\n    inset: 0;\n}\n<\/style><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f17ae95 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f17ae95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb54351 elementor-widget__width-initial elementor-widget elementor-widget-author-box\" data-id=\"cb54351\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"author-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-author-box\">\n\t\t\t\t\t\t\t<div  class=\"elementor-author-box__avatar\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.tdsynnex.com\/na\/us\/inspire\/wp-content\/uploads\/2026\/06\/1679509862012.jpeg\" alt=\"Picture of Laura Pittman\" loading=\"lazy\">\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-author-box__text\">\n\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t<h4 class=\"elementor-author-box__name\">\n\t\t\t\t\t\t\tLaura Pittman\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-author-box__bio\">\n\t\t\t\t\t\t<p>Laura Pittman is a Senior Copywriter with the TD SYNNEX Creative Group. As the lead writer for Inspire 2026, she is proud to share the stories of the faces behind the technology.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>What happens when you put partners first and try your own solutions before anyone else does? In this podcast episode of Channel Mic Check, TD SYNNEX\u2019s Nate Herz, Senior Vice President and Regional Chief Information Officer in North America, shares how PartnerFirst and the customer-zero approach are shaping the partner experience, making it easier to [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":5568,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-5546","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-event"],"_links":{"self":[{"href":"https:\/\/www.tdsynnex.com\/na\/us\/inspire\/wp-json\/wp\/v2\/posts\/5546","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tdsynnex.com\/na\/us\/inspire\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tdsynnex.com\/na\/us\/inspire\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tdsynnex.com\/na\/us\/inspire\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tdsynnex.com\/na\/us\/inspire\/wp-json\/wp\/v2\/comments?post=5546"}],"version-history":[{"count":31,"href":"https:\/\/www.tdsynnex.com\/na\/us\/inspire\/wp-json\/wp\/v2\/posts\/5546\/revisions"}],"predecessor-version":[{"id":5795,"href":"https:\/\/www.tdsynnex.com\/na\/us\/inspire\/wp-json\/wp\/v2\/posts\/5546\/revisions\/5795"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tdsynnex.com\/na\/us\/inspire\/wp-json\/wp\/v2\/media\/5568"}],"wp:attachment":[{"href":"https:\/\/www.tdsynnex.com\/na\/us\/inspire\/wp-json\/wp\/v2\/media?parent=5546"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tdsynnex.com\/na\/us\/inspire\/wp-json\/wp\/v2\/categories?post=5546"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tdsynnex.com\/na\/us\/inspire\/wp-json\/wp\/v2\/tags?post=5546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}