Sean McCaskie, Author at Edge360 Online

Simplify the Transaction: Unraveling Distribution Complexities with 1Source

When I began working in distribution more than a dozen years ago, orders were considerably easier to process. I mean, this is IT and here things only get trickier to navigate, so I get it. The “Law of Conservation of Complexity” even…

Cisco February 1, 2024

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Leveraging Distribution Tools to Simplify Cisco

I have been on the Cisco distribution team for more than a dozen years now and our relationship is complex. Before starting with the Cisco team, I only knew a “dart” to be something that had a flight and gets tossed at…

Cisco January 25, 2024

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What Ever Happened to Long Division? How Leveraging the TD SYNNEX Cisco Team Simplifies the Equation

As a father of girls, I’ve always liked “Take Your Daughter to Work Day” and have even tried to participate a few times over the years. Since the pandemic, I feel like the entire “Take your Kids to Work” industry has taken…

Customer Experience January 18, 2024

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Give Em’ the Old WTF: Help Customers Feel Welcomed as a Strategy for Success

Way back when I started in the IT industry, my boss at the time and eventual mentor was my first up-close exposure to a real life Texan. This was business IT sales, so he was buttoned-up, but you knew he was Texas…