Services

Easy to Buy, Easy to Sell

 

With a variety of value-added services, TD SYNNEX ServiceSolv can help supplement your company’s service offerings, skillsets and geographic reach to expand your services portfolio and earn more margin. Let TD SYNNEX do the heavy lifting while you work on closing more business.

Accelerate Channel Sales and Success With TD SYNNEX

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Inspiring Our Partners to Create Solutions That Maximize Success


Our Pre-Sales Engineering team is dedicated to delivering world-class engineering solutions and services to our channel partners. We strive to be a trusted advisor through our extensive vendor expertise and certifications. We focus on ease of engagement while holding ourselves to the highest standards of solution design accuracy, responsiveness and technology-centric business development. We provide support for growth and scalability for your business.

The Pre-Sales Engineering team is available to support our partners in an array of functionalities such as: configuration design and validation (bill of materials), multi-vendor solutioning and enablement with access to over eight solution centers in North America. Our robust engineering team of 300+ pre-sales experts average 12 years of experience per member. These teams are scalable across multiple solutions and verticals to meet any challenges your customers are facing.

Our Verticals



Advanced Solutions — Cloud

  • Robust solutions skillsets from servers, storage, hybrid infrastructure and software knowledge across all requirements


Security — Networking

  • Inside and outside networking for any environment layered with all options for security protection

  • Large spectrum of device knowledge for all laptop and desktop options


Pro AV/UCC

  • Array of solutions to outfit any room or conference area with audio and visual needs including control options

  • Collaboration solutions skillsets from traditional to digital platforms for voice and conferencing solutions

How to Utilize Our Pre-Sales Teams

We empower your team in two major areas; the first relating to current opportunities and the second relating to where you want to take your business in the future. Focusing on your current opportunities, you’re able to leverage our Pre-Sales Design team that will take you from knowing you have an opportunity with your customer to having a validated bill of material in your hand to create a sales proposal.

Leveraging your current business and skills, our Pre-Sales Enablement team can enhance your current capabilities and help you explore future areas of business. The Pre-Sales Enablement team provides resources to help elevate your channel status with vendors you’re selling today and prepare you to sell into new markets.

Typography is the art and technique

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Strategically Plan and Save Money for Your Budget With TD SYNNEX Services!

Differentiate yourself from the competition and earn more with integration and configuration services by enabling your company to offer complete solutions within your portfolio. Our certified technicians have the capabilities to build solutions and configure them to exact specifications. With our world-class ISO9001:2015 Certified Integration Centers, in addition to an expansive variety of services, TD SYNNEX ServiceSolv can help supplement your company’s service offerings. We offer standard SKUs and services within our services catalog, however if you have a specific, custom opportunity or project, our Program Management team will review the scope of requirements with your business team, schedule a First Article Build (FAB) or Pilot. Then, our Technical team will begin the staging process, document the work instructions, complete a time study and communicate the results to provide an overall solution. Partner with us to maximize opportunities and provide an overall services solution!

Strategically Plan and Save Money for Your Budget With TD SYNNEX Services!

Differentiate yourself from the competition and earn more with integration and configuration services by enabling your company to offer complete solutions within your portfolio. Our certified technicians have the capabilities to build solutions and configure them to exact specifications. With our world-class ISO9001:2015 Certified Integration Centers, in addition to an expansive variety of services, TD SYNNEX ServiceSolv can help supplement your company’s service offerings. We offer standard SKUs and services within our services catalog, however if you have a specific, custom opportunity or project, our Program Management team will review the scope of requirements with your business team, schedule a First Article Build (FAB) or Pilot. Then, our Technical team will begin the staging process, document the work instructions, complete a time study and communicate the results to provide an overall solution. Partner with us to maximize opportunities and provide an overall services solution!

Typography is the art and technique

spacing (tracking), and adjusting the space within letters pairs (kerning).

Partner With TD SYNNEX ServiceSolv and Leverage Our Services Capabilities

Performing services can be complex and time-consuming, and many businesses lack the resources to get the job done. TD SYNNEX ServiceSolv can augment your staff and help you win more business with white-labeled services that cover a wide range of verticals. Our delivered services include field services, IT maintenance and international shipping.

Managed Services With TD SYNNEX Services

TD SYNNEX offers a full suite of steady-state managed services for reseller customers who want to increase customer satisfaction and generate a profitable and predictable recurring revenue stream for their business with minimal risk and investment. Steady-state management means keeping managed devices running in a steady-state operating mode 24/7. Our managed services are designed for a broad range of on-premises, cloud-based and hybrid IT infrastructure with multiple service options that extend your capabilities.

Services Include 24/7:

• Proactive Management

• Problem Assignment, Analysis, Escalation and Resolution

• Software/Patch Management

• Basic Change Management

• Managed RMM Tool

• Dashboard Reports

Easy to Buy, Easy to Sell

Close more business with TD SYNNEX ServiceSolv.

Managed Services


TD SYNNEX Field Services enables you to provide in-field installations and remote services. With SKU-based and customized services, we can provide the perfect solution for your company. We have all levels of engineers, from Tier 1 through Tier 4, to support your needs. With hundreds of subject matter experts across all verticals and the globe, we can give your customers a seamless experience with a total solution. As technology continues to evolve, TD SYNNEX is here to support your service needs.

Onsite Services

Whatever your needs are for onsite services, we have the capabilities to assist in these areas across all verticals:

• Wireless Site Surveys and Installations

• Network Installation

• International Smart Hands Onsite Installations

• Cybersecurity

• Audio-Visual Systems

• Telephony (Avaya, Cisco, Mitel, Shortel, etc.)

• Digital Signage Installations

• Fleet Services

• Cabling

• Public Safety

• Datacenter Implementation and Moves

Remote Services

TD SYNNEX Remote Services has the expertise to perform remote configuration and testing for the following technologies:

• Wireless LAN Control and APIs

• Switching and Routing

• Cellular Routing/Fallover

• PC/Laptop Setup Assistance

• Telehealth and Telemedicine Services

• HIPAA Compliant Video Conferencing

• Telecommunications

• Command Centers

• Drive-Thru Testing Centers

• Administrative Meetings

• Provider Training

• Ongoing Professional Development

 

Additional services include:

• Audio/Visual Deployments

• Displays, Cameras, Conference Solutions

• Audio/Visual Configurations

• Securing the AV and Network Platform

• Cybersecurity

• Medical Cart Assembly and Configuration

• PC/Laptop Setup and Support

Field Services

With hundreds of subject matter experts across all verticals and the globe, we can supply basic racks and stacks, as well as high-end wireless deployments. We offer in-field installations and remote services to give your customers a seamless experience with a total solution. Many companies are looking for ways to complement and expand their existing business. We offer a portfolio of services to enhance your profitability and increase your revenue.

Typography is the art and technique

spacing (tracking), and adjusting the space within letters pairs (kerning).

Lifecycle Management 

TD SYNNEX Delivered Services can assist with every step in your hardware’s lifecycle, from initial design, integration and installation to ongoing support, monitoring and disposal. We remove all the complexity and stress of lifecycle management while enabling you to sell more and increase stickiness with your customers. 

ServiceSolv ITAD: Provide a complete lifecycle solution for your customer’s IT assets

If you don’t offer IT asset disposition (ITAD) services, you are missing out on a whole business segment and an even greater opportunity to give your customers peace of mind. That is why our reseller customer community is utilizing us to support their ITAD needs. Let the ServiceSolv Lifecycle Management group connect you with best-in-breed ITAD experts. Our ITAD services include decommissioning, data erasure (on and off site), drive shredding, e-waste management and more. Click the link below to contact our ITAD team today.

ServiceSolv Maintenance: On-going maintenance, done right

ServiceSolv now offers long-term maintenance plans for your data center equipment such as servers, storage devices and networking gear. Use our onsite support to augment your OEM maintenance plans.
ServiceSolv uses a ‘hybrid’ maintenance strategy combining both OEM support and third-party support to give you the best overall solution. Our maintenance can extend the life of your product, even after it is deemed EOSL by the manufacturer. With a direct relationship with the OEM’s, TD SYNNEX sits in a unique position to supply genuine OEM parts, certified onsite technicians and 24/7 call center support.

ServiceSolv Protect: A full-coverage warranty solution for end-point devices

ServiceSolv Protect is both an extended warranty and accidental damage protection plan all in one. This one to one solution allows you to increase your gross margin on each device while providing peace of mind to your customers. Our plans are vendor-agnostic, fully insured and repaired by OEM-certified facilities only. The plans are also SKU-based for easy product mapping and ordering. Click the link below to contact our Protect team today.

Typography is the art and technique

spacing (tracking), and adjusting the space within letters pairs (kerning).

Cloud and Software Services With TD SYNNEX Services

TD SYNNEX Cloud and Software Services enable you to provide services focused on software and cloud solutions.  As technology continues to evolve and the demand for cloud computing increases, TD SYNNEX is here to support your service’s needs.  No matter what your journey to digital transformation may look like, our deep bench of experts can help get you there with scale and flexibility. 

Microsoft Services 

We have the capabilities to assist with consulting, assessments, deployments and support for:

• O365 implementations and migrations

• Modern workplace services

   - SCCM

   - Intune and Autopilot

• Dynamics 365 (CRM and ERP)

• Azure services

   - Cloud readiness assessments

   - Cloud security assessments

   - Installation and configuration

   - Migrations

   - Optimization

   - Modernization

• Application and workload migration

• Custom application development

• Microsoft Teams

• SharePoint

• Training 

Easy to Buy. Easy to Sell.

Need help or want to learn more? Reach out to our team today.