Welcome to the One-Stop Support Shop
Only AppleCare products give you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Because Apple makes the hardware, the operating systems and many of their own applications, their experts understand how everything works together and can help resolve most issues in a single conversation.
Over 1.5 Million
Supported Devices
TD SYNNEX and Apple partner to make AppleCare ordering easy. Using a custom AppleCare Log, built and optimized though TD SYNNEX, all transactions are processed in a way that ensures you’re matching the correct AppleCare for your hardware every time.
Which AppleCare is Right for You?
| AC+ for Mac | AC+ or iOS | OS Support | AppleCare for Enterprise | |
|---|---|---|---|---|
| Coverage Terms | Three-year HW support coverage | Three-year HW support coverage | Three-year HW support coverage | Two, three or four-year HW support coverage |
| Help Desk | 24/7 end user phone and chat support | 24/7 end user phone and chat support | No end user help desk | 24/7 end user help desk support |
| Repair/Replace | Onsite for desktops. Mail-in/carry-in/self service repair | Express replacement/mail-in/carry-in service | No HW breakfix coverage | Next business day on-site repair |
| IT Support | N/A | N/A | Unlimited IT support technical account manager (Preferred or Alliance) | One enterprise-level incident per year with 24/7 on-hour response time |
| Availability | International coverage | International coverage | IT support only | Global coverage |
| Accidental Damage & Handling | Two incidents accidents; damage for Mac ($99-$299 service fee) | Two incidents ADH for iPad/iPhone ($49-$99 fee. $29 phone screen replacement) | No ADG or device coverage | Service pool – repair or 10% iOS/4% Mac – no service fee |
| Battery/Accessories | Battery and accessory coverage | Battery and accessory coverage | No battery or device coverage | Battery and accessory coverage |
Contact Us
Our team stands ready to support your Apple business with unique programs and complete solutions. Email us at
