Google Branded Products and Related Services

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TX DIR-CPO-5684

Contract Start Date 1/31/2025
Contract Term Date: 1/31/2027
Contract Expiration Date: 1/31/2030 

TX DIR ICT Co-op Contract Program Overview

Product and service specifications for awarded vendors:

Google Price File

Contract Terms

This Contract shall be up to two (2) years (the “Initial Term”), with one (1) optional two-year renewal and one (1) optional one-year renewal (each, a “Renewal Term”).

Fees

All administrative fees due to DIR will be paid by the dealers to TD SYNNEX based on the dollar value of all sales to end-users pursuant to contract DIR-CPO-5684. The Admin fee is 0.75% of all sales, net of returns and credits.

Quote Requests

1. Obtain a quote from your TD SYNNEX sales team. Copy TXDIR@tdsynnex.com on all quote requests.
2. TX DIR contract team will add NTEs and contract # to the quote. End-User pricing can NOT exceed the contract price but can be further discounted by the reseller.
3. Reseller creates a quote for the End-User. Please note the TX DIR Contract number in your quote. Send a copy of the PO to your sales team and copy TXDIR@tdsynnex.com.
4. Reseller is responsible for maintaining a copy of these POs for audit purposes for up to 3 years following the date of that sale.

Order Placement

All purchase orders will be sent to the approved Dealer on TD SYNNEX DIR-CPO-5684 contract and processed by approved Dealer directly. All prices quoted to customers shall include the DIR Administrative fee.

Approved Dealer Ordering Instructions

Freight

All TX DIR orders will be FOB Destination CONUS to the end user – Free standard ground freight within the continental United States. Special and/or expedited delivery requests will be charged to the customer.

Warranty and Support Information

Manufacturer Warranty policies apply.

Return Policy

For TD SYNNEX to process your return in a timely manner, review the information and follow the procedures outlined below:

• RMAs are only valid for 30 days.
• All returns must be received by TD SYNNEX within 30 days from the date the RMA is issued. RMAs received after this time frame will be rejected and returned at the sender’s expense.
• Use the original manufacturer’s boxes and packaging.
• Package all returns to prevent damage in transit.
• All returns must have an RMA printed on the return shipping label.
• Do not write addresses or RMA numbers on the outside of the manufacturer’s boxes. Products must be in resalable condition to receive credit.
• All products must be returned with all original components, accessories, software, manuals and registration cards.
• Products must be shipped pre-paid. TD SYNNEX does not provide call tags or shipping labels for returns unless it is a TD SYNNEX error.

Service Agreement

Services provided under this Contract shall be in accordance with the Service Agreement as set forth in Appendix D of this Contract.

Authorized Dealer Program

TD SYNNEX offers a Dealer Program that provides select reseller partners the ability to sell to TX DIR-authorized entities using this contract. The Dealer is authorized to invoice the end user and accept payment on behalf of TD SYNNEX.

Agreement

To participate, please send request to your TD SYNNEX Public Sector Representative, found on the map.

• TD SYNNEX is responsible for reporting the sales and payment of fees to TX DIR.
• Reseller must submit a report of all sales, or report zero sales, by the 5th of each month through our reporting portal.
• Vendor certifications/authorizations are required for participation.